Japan Post received administrative guidance over poorly explained penalties

The Fair Trade Commission issued administrative guidance to Japan Post in June last year for violating the subcontract law in relation to its Yu-Pack parcel delivery service, people familiar with the matter have said.

An investigation conducted by the antitrust watchdog in 2023 and 2024 found that a post office in the Kanto region collected penalty fees from subcontractors without giving them a sufficient explanation, the people said Monday.

The post office collected ¥5,000 to ¥30,000 in penalty fees for failed deliveries and ¥100,000 for complaints about cigarette odors, the people said.